Most entrepreneurs will tell you that you’ll have some critical equipment decisions to make before you start your small business. Picking the right business phone system is right at the top of that “to-do” list to start now.
Choosing the best multi-line phone system for a small business might sound overwhelming at first. Learn more from this helpful guide on the best phone system options. You’ll soon see why it’s important to take the time to pick this equipment carefully.
Speed Dial
Speed dial options save commonly used phone numbers that you regularly dial on your system. A caller can access one of these numbers when they touch pre-programmed keys.
Call Hold/Forwarding
Call hold features let you put callers on hold while you answer another call or research their original request. Call forwarding features let you transfer incoming calls to your voicemail inbox or other co-worker’s desk telephones.
Wait/Hold Messaging
Wait/hold messaging plays pre-recorded messages or music while callers wait on hold. Pre-recorded waiting announcements can include company advertising and other updates.
These announcements can also include announcements for employees on company-wide events or meetings. how to prepare for upcoming meetings or other personnel protocols. Other messages could include driving directions to your office location.
Conference Call Features
Conference call features allow you to connect with more than one extension throughout your company to the same phone line. Some conference features only allow internal callers to connect with each other.
Auto Redial
Auto redial also allows customers to dial their most recently dialed phone number over again. This function also allows a caller to press a number or off from the recent number they previously dialed.
Paging
Paging functions let a speaker talk over your office’s public address (PA) system. This option is handy when you need to make an announcement that all employees should hear or page a co-worker in another part of your building.
Voice Mail
Your voice mail system collects an incoming message left if you are unavailable or tied up on another line. Voicemail systems also allow callers to forward a message received to another co-worker’s inbox.
Voice Over Internet Protocol (VoIP)
The Voice over Internet Protocol (VoIP) option is an internet phone system that allows you to make a phone call online. A VoIP phone system for a small business transmits an audio signal through the internet instead of the regular phone system.
Many companies provide these non-traditional internet phone system functions. For example, the professionals at Techvoo provide managed IT services for mobile versatility that allows you to take a call anywhere.
Choosing the Best Multi-Line Phone System for a Small Business
Finding the best multi-line phone system for a small business guarantees that you’ll be able to communicate with suppliers, employees, and customers well into the future. Are you ready to find a system that deserves your trust?
If you are, attend the next office technology conference nearest you. There, you’ll find what the latest phone systems have to offer.
Don’t forget to check out the rest of our website for the latest in technology breakthroughs for business owners.
